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Return Policy

Thank you for shopping with Bakeup Beauty. We want you to love your purchase, but if you're not completely satisfied, we’re here to help.

🕒 Return Window

You can return your item(s) for a refund or exchange within 30 days of delivery.

 

✅ Eligibility for Returns


To be eligible for a return:

  • Items must be unused, unopened, and in the original packaging.
  • Products must be in the same condition as you received them.
  • Order number is required.

❌ Non-Returnable Items


The following items cannot be returned:

  • Used cosmetics or skincare products
  • Gift cards
  • Sale or clearance items
  • Items marked “Final Sale”

 

💸 Refunds


Once we receive and inspect your return:

  • Your refund will be processed to your original payment method within 5–7 business days if approved.
  • Shipping fees (if applicable) are non-refundable.

 

🔁 Exchanges


Do you need a different shade or product? We’re happy to offer exchanges for eligible items within the 30-day return window.

 

📦 How to Return an Item

  • Please email us at hello@bakeupbeauty.com with your order number and reason for return.
  • We’ll send you return instructions and a return shipping address.
  • Pack your item securely and send it back using a trackable service.

Customers are responsible for return shipping costs unless the item was defective or incorrect.

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