Return Policy

Thank you for shopping with Bakeup Beauty. We want you to love your purchase, but if you're not completely satisfied, we’re here to help.

🕒 Return Window

You can return your item(s) for a refund or exchange within 30 days of delivery.

 

✅ Eligibility for Returns

To be eligible for a return:

• Items must be unused, unopened, and in the original packaging.
• Products must be in the same condition as you received them.
• Order number is required.
  
  

❌ Non-Returnable Items

The following items cannot be returned:

• Used cosmetics or skincare products
• Gift cards
• Sale or clearance items
• Items marked “Final Sale”

 

💸 Refunds

Once we receive and inspect your return:

• Your refund will be processed to your original payment method within 5–7 business days if approved.
• Shipping fees (if applicable) are non-refundable.

 

🔁 Exchanges

Do you need a different shade or product? We’re happy to offer exchanges for eligible items within the 30-day return window.

 

📦 How to Return an Item

• Please email us at hello@bakeupbeauty.com with your order number and reason for return.
• We’ll send you return instructions and a return shipping address.
• Pack your item securely and send it back using a trackable service.

Customers are responsible for return shipping costs unless the item was defective or incorrect.